In every organization, it’s normal to come across conflicts especially when it comes to decision making. I’ve written about this a number of times, and even recorded a few podcast episodes. Conflicts are BENEFICIAL when they are healthy conflicts.
Conflicts stop becoming healthy when a colleague starts playing the “I’m always right” card.
So what should you do when you have a colleague, a boss, or an employee who acts like they’re always right and so is not willing to listen to others?
This Harvard Business Review article sums it up nicely.
There isn’t really one way to remove this behavior, but these are three solid steps you can take that will lessen its negative effects.
Give it a try!
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